B2B portal dedicated to professional customers, with ad hoc functionalities for complete order management.
Order Factory is the B2B Ecommerce for managing your customers’ orders. Allow your retailers, distributors, B2B customers, franchises, wholesalers and sales networks to manage their orders automatically and independently. B2B software plays a fundamental role in a Business to Business context and in complex sectors where efficiency is the only key to a successful business.
Your customers have access to the product catalogue to consult and send orders in total autonomy. Catalogue with up to three category levels, detailed product sheets with complete information and photo gallery.
The Order Factory product catalogue offers an advanced and customisable browsing experience for customers, facilitating product search, selection and order acquisition.
With up to three levels of category, the system allows for an organised and hierarchical structure of the catalogue, enabling users to easily explore main categories, subcategories and specific product groups. Each product within the catalogue is accompanied by a high-resolution photogallery, offering multiple images and detailed zoom. In addition, the product sheets provide detailed, complete and precise information such as in-depth descriptions or technical specifications.
Your customers can quickly reorder products they have previously ordered. They have access to a pre-filled list based on their last orders, complete with information, images, order date, quantity and price.
The Order Factory Product Replenishment feature simplifies and automates the product reordering process for business customers. This feature allows users to monitor product stocks directly from the Ecommerce portal, viewing inventory levels in real time and quickly identifying items that need to be restocked.
In addition, a list is available that is pre-filled based on the latest orders placed, full of information, images, order date, quantity and price.
A key tool for maintaining tight control over products, improving production planning and ensuring the continuous availability of products for your customers.
A detailed summary of all orders placed is available, both overall and specific, for each order line.
Order History in Order Factory provides a complete summary of all orders placed, allowing you to easily monitor and analyse your business. This function allows you to view a detailed list of all past orders, with key information such as order number, date, progress status, quantity ordered and total order value.
It is also possible to quickly reorder previously purchased items, simplifying the procurement process and saving time for customers who need to reorder the same products on a regular basis.
Possibility to manage different base price lists, prices and personalised discounts for individual customers.
Personalised prices, price lists and discounts are essential to meet the differentiated pricing needs of corporate customers, allowing for advanced and flexible management of base price lists, prices and discounts.
With this functionality, salespeople can create and manage multiple base price lists that can be assigned to different customers. Each base price list can be further customised with specific prices and personalised discounts for individual products, allowing special sales conditions to be applied with each customer. Users can set customised discounts for each customer or group of customers, including percentage or fixed discounts, temporary promotions and special offers based on recurring purchases or order volumes, improving competitiveness and incentivising sales.
Option to manage Italian taxation for the sale of alcoholic beverages.
This functionality is crucial for companies operating in the alcoholic beverages sector in Italy, where excise taxation is a complex and strictly regulated regulatory aspect. This functionality allows you to automatically configure and apply the appropriate excise duties for each category of alcoholic beverage sold. The system allows you to easily update the excise tax rates in accordance with current Italian regulations, ensuring that transactions are always in line with legal and fiscal requirements.
With Excise Management, companies in the alcoholic beverage sector can optimise their sales and administration processes, while ensuring full compliance with Italian and international tax regulations.
The customer’s master data sheet is available with all their details and different shipping addresses.
The Order Factory master data sheet offers a complete and detailed profile of each corporate customer, centralising all the relevant information for effective management of relationships and sales activities.
This file collects fundamental data such as company name, billing and shipping addresses, VAT number, tax code and other registration information. This makes it possible to improve the management of customer information and create more effective and personalised sales strategies.
Possibility to browse the product catalogue by brand with dedicated pages, to show all products with specific filters in the product categories.
The Brand Management feature allows for targeted and optimised browsing of the product catalogue, focused on the brands represented within the platform. This feature allows users to explore the entire catalogue by brand, accessing pages dedicated to each brand.
The brand pages have specific filters that allow users to refine their search within the catalogue of the selected brand. These filters can include product categories, price ranges, new products, customer ratings and other custom attributes such as sizes, colours or technical characteristics, ensuring a quick and precise search for the desired products.
In addition to the manual management of all master data, Order Factory offers the possibility to import and export all information via CSV files (Excel format).
CSV import simplifies data management and optimises operational processes. In addition to the manual management of all master data, CSV import allows you to bulk upload large amounts of information, such as product catalogues, customer details, price lists, etc. By using CSV files (Excel format), users can quickly update the site database with accurate and uniform data, minimising manual errors and saving valuable time. This is particularly useful for companies with large product ranges or frequent data update requirements, such as adding new products, updating prices or integrating new customer information.
In addition to importing, the feature also allows data to be exported in CSV format. This option is ideal for companies that want to analyse data in Business Intelligence tools or spreadsheets, or that need to synchronise data between different software systems, such as ERP, CRM, or warehouse management software.
Order Factory integrates with business management and third-party invoicing systems via API.
Thanks to APIs, B2B e-commerce can integrate with any ERP and third-party invoicing software, improving operational efficiency and ensuring data consistency across all platforms. Thanks to the API (Application Programming Interface), Order Factory offers two-way communication in real time between B2B e-commerce and existing company systems, allowing automatic synchronisation of crucial information. This means that every update made in one of the systems is immediately reflected in all the others, eliminating the need for manual input and reducing the risk of human error.
Order Factory’s APIs are designed to be highly scalable and secure, supporting high transaction volumes and protecting sensitive data.
Order Factory allows companies to create a connected digital ecosystem, where all business processes are perfectly synchronised and optimised, improving operational efficiency, reducing costs and increasing competitiveness in the market.
When you purchase Order Factory, you can activate your portal on a domain dedicated to your company, for example: companyname.orderfactory.shop. This feature allows you to create an online identity consistent with your brand, making it easier for your customers to recognise you.
Not only that, you can also configure the portal to be accessible from a completely personalised domain of your choice, making the shopping experience even more professional and aligned with your brand identity.
The portal can only be used with secure access credentials, which you can set individually for each of your customers. This feature guarantees a high level of security and data protection, ensuring that only authorised users can access your B2B e-commerce site.
